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1.           Road Network Operations - Overview                                                                      
 
              1.1         Introduction                                                                                                         
              1.2         Road Network Operations – Challenges, Fields and Missions                 
              1.3         Road Network Operations Tasks and Measures                                          
              1.4         Road Network Operations and ITS solutions                                                
              1.5         Institutional and Organisational Aspects                                                       
              1.6         Performance Assessment                                                                                
 
2.           Road Network Operations                                                                                                
 
              2.1         Definition                                                                                                             
              2.2         The Big Shift
                            2.2.1   Definition
                            2.2.2   Policy Aspects
                            2.2.3   Global Transport User Support
              2.3         Road network user support                                                                              
                            2.3.1   Two Views
                            2.3.2   The Service Concept
              2.4         Road Network Operation Fields and Corresponding Missions                  
                            2.4.1   Network Monitoring
                            2.4.2   Maintaining Road Serviceability and Safety
                            2.4.3   Traffic Control
                            2.4.4   Travel Aid and User Information
                            2.4.5   Demand Management                                                         
              2.5         Operating Levels and Network Ranking                                                        
                            2.5.1   Level 1: Trunk Networks in Urban Areas
                            2.5.2   Level 2: Major Interurban Motorway Corridors
                            2.5.3   Level 3: Minor Routes Interlinking the Interurban Network
 
3.           Road Network Operation Tasks and Measures                                                       
 
              3.1         Introduction                                                                                                         
              3.2         The Network Operator Reference Framework and Missions                     
                            3.2.1   Development of an Overall Operations Programme
                            3.2.2   Organisation of the Department Dedicated to Operations
                            3.2.3   Identifying External Partners and Cooperation
                            3.2.4   Establishing a Reference Database
                            3.2.5   Managing Traffic Counts
                            3.2.6   Managing Crisis Situations
              3.3         Network Monitoring                                                                                            
                            3.3.1   Information and Data Gathering
                            3.3.2   After-Hours Duty Desk
                            3.3.3   Keeping a Log
                            3.3.4   Surveillance Patrols
                            3.3.5   Aerial Observation
                            3.3.6   Information from the Users
                            3.3.7   Foresight: Developing and Updating a Procedure
              3.4         Maintaining Road Serviceability and Safety                                                 
                            3.4.1   Emergency Response
                            3.4.2   Weather Related Services
                            3.4.3   Planned Interventions
                            3.4.4   Enforcement
              3.5         Traffic Control                                                                                                     
                            3.5.1   Identification of Periods at Risk
                            3.5.2   Traffic Forecasts
                            3.5.3   Development of Traffic Management Plans
                            3.5.4   Production of Procedures Manuals
                            3.5.5   Optimising Roadway Use
                            3.5.6   Spreading Traffic over Time and Space
                            3.5.7   Adapting Road Infrastructure
              3.6         Travel Aid and User Information                                                                      
                            3.6.1   Establishing Information Systems
                            3.6.2   Developing Information Exchange between Partners
              3.7         Demand Management                                                                                      
                            3.7.1   Modal Transfer Incentives
                            3.7.2   Variable Tolling
              3.8         Summary of Operating Measures                                                                   
                            3.8.1   Follow-up on Operating Measures
                            3.8.2   Organising and Using Feedback
                            3.8.3   Updating Operating Methods
              3.9         Summary
 
4.           ITS Solutions                                                                                                       
 
              4.1         Introduction                                                                                             
              4.2         Network Monitoring                                                                                
                            4.2.1   Services
                            4.2.2   Solutions (Measures)
                            4.2.3   Detection Technology
                            4.2.4   Operations Centre
                            4.2.5   Telecommunications
                            4.2.6   Implementation Issues
              4.3         Maintaining Road Serviceability and Safety                                     
                            4.3.1   Services
                            4.3.2   Solutions
                            4.3.3   Implementation Issues
              4.4         Traffic Control                                                                                                     
                            4.4.1   Services
                            4.4.2   Solutions
                            4.4.3   Implementation Issues
              4.5         Travel Aid and User Information                                                                      
                            4.5.1   Services
                            4.5.2   Solutions
                            4.5.3   Implementation Issues
              4.6         Demand Management                                                                                      
                            4.6.1   Services
                            4.6.2   Solutions
                            4.6.3   Implementation Issues
              4.7         Enforcement                                                                                                       
                            4.7.1   Services
                            4.7.2   Solutions
                            4.7.3   Implementation Issues
              4.8         Integration
                            4.8.1   The Need for Integration
                            4.8.2   Methods of Integration
                            4.8.3   Implementation Issued
 
5.           Institutional and Organisational Aspects of Network Operations – 
              National Policies/Strategies and Best Practices                              
 
              5.1         Introduction                                                                                                         
              5.2         ITS and Transport Policy        
              5.3         Roles of Federal/State/Local Organisations in the Delivery of Transport Activities 
                            5.3.1   General Overview
                            5.3.2   Network Planning/Design and Network Approval
                            5.3.3   Infrastructure Construction Design, Construction Procurement, Construction
                                       Maintenance
                            5.3.4   Network Operating, Traffic Management and Traffic Information
                            5.3.5   Rescue Services
                            5.3.6   Evolution in Organisations
              5.4         Financing                                                                                                            
                            5.4.1   General Overview
                            5.4.2   Infrastructure
                            5.4.3   Operation
              5.5         Interoperability                                                                                                    
                            5.5.1   Definition of Interoperability
                            5.5.2   Where is Interoperability Needed?
                            5.5.3   Costs and Benefits of Interoperability
                            5.5.4   How to Achieve Interoperability?
              5.6         Other Institutional Issues Influencing Operator’s Choices                         
                            5.6.1   Privacy Issues
                            5.6.2   Security Aspects
                            5.6.3   Liability Issues                                                                            
              5.7        Conclusions                                                                     
             
6.       Performance Indicators for Network Operations                             
 
              6.1         Introduction                                                                                                         
                            6.1.1   Users
                            6.1.2   Road Network Operators
                            6.1.3   The Community
                            6.1.4   Measurements Requirements
              6.2         Tools for Assessment                                                                                        
                            6.2.1   Road Users
                            6.2.2   Society/Network Effects
                            6.2.3   Road Owners and Road Network Operators
                            6.2.4   Use of Statistics
              6.3         Parameters to Be Used                                                                                     
                            6.3.1   Measures
                            6.3.2   Application of Measures